“Bob G. and Alex came to the house do some repair work on my tankless water heater, which provides the hot water for domestic use as well as for heating the house and which has been operating with maddening unreliability over the past two winters. The two technicians arrived on time, explained exactly the repairs they were going to make, worked quietly and efficiently, and when they has finished, showed me what they had done. They asked when they started and when they finished if I had any questions and answered the few I had completely and intelligibly to the layperson I am. One thing that struck me was how polite and respectful they were, which I very much appreciated. In sum, I am completely satisfied with the job Bob and Alex did. And in general I am completely satisfied with the service Answer Heating and Cooling had provided on more than one occasion–even if I am not always satisfied with the operation of my touchy tankless water heater.”
– Keith P.