Jim came out for an estimate. I wanted to share-compliment him, even though I did tell him. It is very important and worth passing along to all workers, how important it is to talk accordingly to the customers. We both wear hearing aides and Jim talked in an easy to follow-understand speed, and tone. There is nothing worse than when workers who talk so fast we have to tell them to slow down. We really appreciated the fact that he was very professional and took the time to explain what he was going to do for us as well. A great job!
Jim was very helpful in our decisions of which furnace & AC to buy. Mat & Bob were very friendly, professional & efficient with the installation. We will recommend Answer Heating to our friends – great people!
Matt & Bob were excellent in workmanship, friendly, courteous, knowledgable of what they were doing. They cleaned up when they were done and asked if there were any questions. Answer and it’s workers have always done a great job!
“The whole process from picking both products with Jim, and having Mathew and Bob in our house was extremely friendly with the best business practices incorporated with our purchase. All phone calls answered promptly by Jim.
Matt and Bob were very courteous and FOCUSED on the job at hand. Pleasant, answered all question in a professional manner. Having been a supervisor at GM, I’d take these guy without question.”
– Jack R.
From the bottom of my heart, thank you SO MUCH for going above and beyond my expectations with a wonderful team of professionals who were able to install the new air conditioner & furnace in one day. We have to leave Sunday, because we have reservations on Monday & we can’t afford to lose our sizable deposit. Now we will be able to continue on to FL for the winter. Jim followed up & made this possible. I’m so grateful!
-Michael & Halene
Both Alex and Jeff were very professional and explained a number of things that they were doing during the installation. They were neat and organizes in their work and careful when they brought things in and out of the house.