Reviews


You were slightly higher than another company, but we felt comfortable with you!

The guys were very professional and respectful. We felt like we were in good hands. The workmanship was above our expectations. Code violations were pointed out to us done at time of our previous furnace installation. We appreciated learning about those!

Liz called in to let us know that during a recent service from a Duct cleaning company, the guys were very impressed with our quality of filter being used in their system. Yes it  costs more than a big box store filter,  but much better quality! She wanted to make sure we knew this. A great compliment!

During a follow up call I spoke to Maggie from Saginaw. She stated that Matt was very, very polite and kind. Wore is boot covers, absolutely a 5 star on his service.

Tyler was very meticulous and explained things thoroughly, just a super young man. I will be using you guys as long as I live in this house for sure.

 

Great working with your crew. they were polite and cooperative, well done.

Dryer vent installed. Brian and Patrick were professional, personable and did extra details like cleaning the floor behind the dryer before pushing it back into place

very professional and knowledgeable. willing to answer any questions. provided a temporary fix until parts can be obtained. Showed concern regarding safety issues. Would highly recommend.

Response from Answer Heating & Cooling

Good morning, We really appreciate the business and five star review. We will be in contact soon. Have a great day! The Answer team.

Matt, and Patrick  were awesome! They were on time, polite, courteous, respectful and knew what they were doing! They all took time to answer all my questions with knowledge and respect. Matt made sure I knew all they had done and how to change the new furnace filter, run the new thermostat and how to switch over to the AC when the time comes. They put up with me, my son, my three dogs and my cat! I can’t say enough nice things about them.
If you ever need a furnace and A/C system Answer Heating and cooling is who you need. Ask for Matt and his team!

 

Response from Answer Heating & Cooling

Good Morning Suzanna, Thank you for your business and the fantastic review! We certainly appreciate the five stars and glowing testimony. We think our team is pretty great as well! Our service team is just as awesome and will be ready to do your annual check in 2023. Happy Holiday’s from the Answer team.

During a follow up call to our customer Brian, he stated that Clayton was very polite courtesy and helpful in every aspect- give him a 10! it’s important WHO comes out to fix the issue as well as getting it fixed and I appreciate you guys!

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