Testimonials Articles

Gas Furnace Repair in Merrill, MI 48607

November 7, 2022

“Always gets us back on track. Very dependable. Services are priced accordingly. They are our HVAC repair company.”

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Air Conditioner & Gas Furnace Repair in Saginaw, MI 48609

July 22, 2022

“Matt did an excellent job. Very knowledgeable and professional! Completely satisfied!”

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Ductless Mini-Split Installation in St. Charles, MI 48655

May 27, 2022

Brian and Andrew did a very professional job. They did a neat and clean install. I am very pleased with the work completed.

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Air Conditioner Installation Saginaw, MI 48603

May 16, 2022

Brian R. & Andrew K. were great to work with, so was Joel our Sales rep.

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Air Conditioner & Gas Furnace Installation in Saginaw, MI 48602

May 11, 2022

Brian and Andrew were courteous and clean. Everything was explained thoroughly. Even things that would help in the future since our house is old. I would recommend them to everyone.

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Air Conditioner Installation Midland MI, 48362

May 4, 2022

The team did a great job and were very friendly, Thanks!

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Air Conditioner & Gas Furnace Installation Midland, MI 48642

May 4, 2022

Mat and Bob were fantastic! Experts in their tasks, informative, friendly, courteous & true professionals. We were very impressed with them!

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Air Conditioner & Gas Furnace Installation Midland MI, 48642

April 28, 2022

Everything was great! Joel was awesome. Talked me through finding the best system for our house. Clean & honest & pricing.  Brian & Andrew did a great job on the install. The work looks great & everything was cleaned up, thank you!!

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Gas Furnace Repair in St. Charles, MI 48655

April 22, 2022

“Dean and a new employee to the company came out to the house for a recheck of a problem that was not resolved by a different tech the prior day. They were very thorough and took time to test completely. The result was close to the same as the prior service call but I felt…

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Air Conditioner Installation in Midland, MI 48642

April 19, 2022

“From beginning until the moment they left, they were professional, expert workmen. They were courteous, patiently answered our questions, worked very competently and impressed us with all aspects of our installation. They left the area clean and tidy, and explained to us in detail all they had done. The caliber of their work and their…

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Indoor Air Quality Installation in Freeland, MI 48623

April 11, 2022

“Both Mike and Chris were very professional and did a wonderful install of the HALO-LED air purification system. Thank you!!!!” – Darla K.

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Electrical Maintenance in Saginaw, MI 48601

April 6, 2022

I was very happy and pleased with Mark & Alex. They were very patient and explained and answered my questions. Did a great job. Joel also. Your company has a great team!! Even your electrician answered my questions.

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Furnace and Air Conditioner Installation in Saginaw, MI 48601

April 6, 2022

“Matt I and Bob G did an excellent job! Very courteous and very professional! They explained everything as they did the installations. We would highly recommend Answer Heating and Cooling to our friends and neighbors! We want to thank Matt and Bob again for their work and service!” – Robert M.

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Water Heater Installation Frankenmuth, MI 48734

March 30, 2022

Matt & Bob were excellent in workmanship, friendly, courteous, knowledgable of what they were doing.  They cleaned up when they were done and asked if there were any questions.  Answer and it’s workers have always done a great job!

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Water Heater Installation Freeland, MI 48623

March 24, 2022

Alex & Mark did a great job – when we replace our furnace, I will ask for them.

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Boiler Replacement in Saginaw, MI 48609

March 23, 2022

“Mat and Bob were knowledgeable; focused and committed technicians. These young men spent three full days here removing an old boiler and replacing it with a newer energy efficient model. Their work is impeccable. Their professionalism obvious. They were polite and kind. Our golden retriever loved them and we appreciated that they acknowledged her every…

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Gas Installation in Saginaw, MI 48602

March 21, 2022

Brian was fabulous. Very respectful & considerate. Answered all questions I had during & after installing. Brian seemed to enjoy what he does, very organized. Andrew was also respectful & considerate. Always smiling, very enjoyable & professional. – Rose M.

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Gas Furnace Installation in Saginaw, MI 48609

March 11, 2022

Mat & Bob were professional, productive and respectful. Answer Heating & Cooling can feel confident and proud in the excellent work ethic these two men exhibited. We were (and are) extremely satisfied in the work they’ve done here. -Randy & Elizabeth K.

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Gas Furnace Installation Saginaw, MI 48603

March 9, 2022

Excellent job! Men were busy and certainly worked well together!

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Gas Furnace Repair in Saginaw, MI 48602

February 19, 2022

“My heat exchanger went out on my furnace. The type of exchanger I had was in short supply. They were able to locate one for me quickly. The office staff was professional and answered my questions. Matt was the tech that came out and he kept me informed on what was happening and how long…

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Installation in Midland, MI 48640

February 16, 2022

We appreciated the installers coming early to avoid the snow storm and getting it completed in one day. Alex and Mark were nice to work with. -Randall & Janet

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Installation in Hemlock, MI 48626

February 1, 2022

Job took longer than estimated time but was fine. Crew was very courteous and answered all my questions. Matt even phoned in regards to drain going to sump pump after. You are very lucky to have such good workers. -Linda L.

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Installation in Midland, MI 48640

January 27, 2022

The job was awesome. Staff was on time, cleaned up the area well and were courteous and kind. They took the time to explain their work and the equipment. -Ken & Lorie M.

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Installation in Saginaw, MI 48603

January 17, 2022

Brian and Andrew were extremely professional and courteous. It was a pleasure to work with them. -Mary S

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Installation in Auburn, MI 48611

January 16, 2022

Workers were very courteous and did a great job cleaning up. -Dan & Heather S.

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Installation in Freeland, MI 48623

January 12, 2022

Thank you for the prompt service! -Jeff & Karen N

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Installation in Bay City, MI 48706

January 11, 2022

Fantastic job! Extremely satisfied. -Dustin & Donna

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Installation in Midland, MI 48642

January 10, 2022

Joel was very prompt and professional in reviewing what system met our needs and answered our questions ahead of time. Mat & Bob & support crew were very efficient and took the time to revamp the ductwork (return side) to improve the layout. -Jim & Kristine

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Installation in Saginaw, MI 48603

January 7, 2022

Everyone was very friendly. The guys were great, and they cleaned better than it was. -Frank & Lori N

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Installation in Freeland, MI 48623

December 28, 2021

Excellent Workmanship!! -Joe F

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Installation in Kawkawlin, MI 48631

December 27, 2021

Thanks for your work! I was concerned about a late December install, but all went well. Thank you to the install team of Matthew, Mark, and Alex. And thanks to Tyler for his followup on the thermostat questions. -Jeffrey & Marie F

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Installation in Saginaw, MI 48603

December 21, 2021

When I tried to call in the morning your phone kept disconnecting me. Chris the assessor did a great job. Alex & Bob the installers were kind, courteous, and educated as well. Your workers are very professional and effective. -Barry F

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Installation in Saginaw, MI 48601

December 15, 2021

Very satisfied with the quality of work and the customer service received. The workers were very polite, worked quietly and went beyond expectation in offering to assist with anything seen or asked. I could only hope for this quality of customer service and they delivered it. -Johnnie& Sabrina

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Installation in Saginaw, MI 48602

December 14, 2021

Excellent work on everything as usual. -Dan V

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Installation in Freeland, MI 48623

December 13, 2021

Mat and Bob did excellent work. They were a pleasure to talk to and answered all of my dumb questions. I will recommend your company and will will ask for Mat in the near future to do a water heater for me. Very polite. -Al & Dianne

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Installation in Hemlock, MI 48626

December 8, 2021

The two service technicians who completed the work at my home were great. I don’t know anything about furnaces or water heaters but I do know I’m not worried about those things now. Having your company there to help is a comfort to me. Thank you! I will refer you to others! -Susan R

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Installation in Freeland, MI 48623

December 3, 2021

Guys did a great job, courteous & helpful. -Lloyd B

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Installation in Saginaw, MI 48303

December 2, 2021

Very professional job, completed on time and installers were very courteous and efficient. Thank you! -Andy J.

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Installation in Frankenmuth, MI 48734

December 1, 2021

Mat and Bob did an awesome job they were here on time and finished the job faster then I expected. -Alex C

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Installation in Saginaw, MI 48601

November 23, 2021

Great company to work with. We highly recommend this company! Great communication every step of the way. Thank you again for everything. -Bob & Ashley

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Boiler Installation in Freeland, MI 48623

November 19, 2021

“The whole process from picking both products with Jim, and having Mathew and Bob in our house was extremely friendly with the best business practices incorporated with our purchase. All phone calls answered promptly by Jim. Matt and Bob were very courteous and FOCUSED on the job at hand. Pleasant, answered all question in a…

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Installation in Freeland, MI 48623

November 17, 2021

Mat & Bob were the best to work with: kept focused on the job, answered all questions put to them. They were courteous, friendly, punctual. I like to understand how things work. I asked if I could do anything with what he was showing & explaining. The reply was direct & courteous: no best to…

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Installation in Saginaw, MI 48603

November 11, 2021

Brian and Andrew were a pleasure to work with. They were very precise in the way they did their job. They made sure everything was correct and answered every question I asked. We thank them for a job well done. -Randy & Mary

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Installation in Freeland, MI 48623

November 10, 2021

Mat and Bob were great. Probably some of the most professional installers I’ve ever had work on any job! My only feedback on the opportunity side would have been to better understand the actual scope and amount of piping that would be used. -John B

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Installation in Freeland, MI 48623

October 29, 2021

The workers were very courteous and showed up early. It was very clean and professional. Not all companies have workers that care enough to do such a good job. We are very happy with them. Thank you so much! -Justin & Lacey M

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Installation in Saginaw, MI 48603

October 27, 2021

They were very polite and helpful. -Donald & Beverly

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Installation in Linwood, MI 48634

October 26, 2021

Prompt response to our water heater issue. Replacement was quick and correct. Will definitely use your company again for any issues. Thank You! -Brad

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Installation in Saginaw, MI 48638

October 21, 2021

Job started later than expected due to another job that had unexpected problems. (It happens) But once Mat and Bob arrived they were quick to get started and Mat and Bob were both very professional in every way possible. Thanks Guys! -Kristina & Kyle

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Installation in Bay City, MI 48706

October 15, 2021

Thanks! Very courteous & friendly, and patiently answered our questions. Alex, Mark, & Andrew seemed to work well together. 🙂 -Thomas & Naomi

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Installation in Midland, MI 48642

October 14, 2021

Mat & Bob did a great job! Very Satisfied. Answer has always taken good care of our heating & cooling needs. -Richard

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Installation in Saginaw, MI 48609

October 11, 2021

Andrew did a great job for us. Answer heating puts “care” in their services. Thank you! -Robert & Linda

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Installation in St.Charles, MI 48655

October 7, 2021

Great bunch of guys. Your two crews worked well together & exceeded our project time expectations. Thank You! -Bill & Renae

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Installation in Saginaw, MI 48602

October 6, 2021

Workers Mat & Bob are diligent, hard working employees. Respectful most of all. Saw their heart felt concern when while installing AC, and saw we needed a furnace because existing one was cracked and leaking carbon monoxide. -Maria H

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Installation in Saginaw, MI 48604

October 4, 2021

I was impressed with their friendly & courteous manners. I was introduced to each worker by name. They worked fast & got everything done sooner than expected. -Joan G

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Installation in Saginaw, MI 48603

October 1, 2021

I could not believe the kindness of the men who came to my home. They did not squander or fritter the time away. I am pretty sure they finished before they thought they would. Very business like. -Jeanne

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Installation in Chesaning, MI 48616

September 29, 2021

We are really enjoying our new furnace and heat pump. It is so quiet we hardly know it’s running. The temperature in the house is very content which we noticed right away. Great job! -John & Kathy L

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Installation in Freeland, MI 48623

September 16, 2021

” Excellent start to finish. Thank You!” -Jeff & Nancy F.

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Installation in Burt, MI 48417

September 16, 2021

” Completed ahead of schedule! Fantastic crew!” -Jim R

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Installation in Burt, MI 48417

September 10, 2021

“We always have a good experience with Answer. Their techs are always polite, experienced, professional and timely. That is why we always come back to your company for work. Furnace, Air Conditioner, Generator and now Tankless System.” -Guy & Michelle W.

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Installation in Saginaw, MI 48603

September 9, 2021

” The team was prompt, and got the job done quickly. From start to finish the experience was great. I will be contacting your company for my future needs.” -Jared P.

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Installation in Freeland, MI 48623

September 9, 2021

” Andrew was a very competent worker. Worked efficiently ; performed a great job!” – Frank & Carol J.

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Air Conditioner Maintenance in Midland, MI 48640

August 25, 2021

“Here’s a “P. S.” to our favorable review of Chris’s recent service call. As I mentioned, he informed us of the importance of a good carbon monoxide detector, properly located in our home. Today the detector Chris sold us went off. We had lost power and we were running a generator in an open garage,…

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Installation in Saginaw, MI 48638

August 20, 2021

“Job well done. Satisfied customer here!” -Johan & Merasol E.

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Air Conditioner Maintenance in Midland, MI 48640

August 14, 2021

“Chris was prompt and efficient. With a cheerful demeanor, he explained the issues with our older A/C and with our permission, made improvements on the spot. He also educated us about the importance of having an effective carbon monoxide detector and where it should be placed to do the most good. I would recommend Chris…

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Installation in Saginaw, MI 48603

July 22, 2021

“The techs installing were great they explained everything to me & answered all my questions. They are both a asset to your company I would definitely give them a A+++” – Connie W.

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Installation in Gladwin, MI 48624

July 21, 2021

“Very happy with work.” – Tim L.

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Installation in Bay City, MI 48706

July 19, 2021

“I would highly recommend (Answer) to anyone, very professional and have very high work ethics. Very satisfied with everything” – Joyce K.

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Installation in Saginaw, MI 48603

July 13, 2021

“Very pleased with the very prompt service, from the estimate to the order, to completion of the job, all the staff I dealt with were polite and knowledgeable. Despite the downpour during the job, the crew made very little mess and cleaned up afterwards very well.” – Kristina S.

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Installation in Frankenmuth, MI 48734

July 9, 2021

“Courteous & professional from start to finish” – David & Gail B.  

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Installation in Midland, MI 48642

June 28, 2021

“Your team arrived early & set to work immediately. All were professional & courteous. They did the job quickly & without fuss, even adding a few little things I did not expect. They explained their work before departing & left our place clean we are very impressed.” – Eileen B.

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Installation in Bay City, MI 48706

June 24, 2021

“All the men were very pleasant and provided excellent customer service. They were on-time, cleaned up their mess and made sure we understood how to operate the thermostat. I’d gladly give a referral to friends, family & neighbors!” – Darlene C.

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Air Conditioner Maintenance in Midland, MI 48640

June 17, 2021

“On 6-10-21, we had a dual service visit with a 1 yr. check on our new furnace and a clean/check on our AC. Chris F. was our technician and he did a fine job. He was professional and friendly. He offered suggestions to improve our overall health and comfort. He continued the fine experience we…

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Installation in Midland, MI 48642

June 15, 2021

“Matt and Andrew are very professional and did an excellent job. Good follow up and advice by Jim.” – Marc & Marylen F.

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Gas Furnace Replacement in Saginaw, MI 48603

March 17, 2021

“Mathew did a great job removing my old Furnace and installing the new one the installation area was cleaned up, you wouldn't know it was installed area looked great and he was easy to talk to and very professional in his job. I would recommend his work to anyone I know needing Furnace service. He…

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Air Conditioner Installation in Saginaw, MI 49603

March 17, 2021

“Evan did a great job removing my old AC System and installing the new one the installation area was cleaned up, you wouldn’t know it was installed area looked great and he was easy to talk to and very professional in his job. I would recommend his work to anyone I know needing AC service”…

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Gas Furnace Repair in Saginaw, MI 48609

February 19, 2021

“Our whole experience with Answer was really good. We have a large home with two furnaces and the upstairs unit failed. Your scheduler got us in as soon as possible, but there was a cancellation. She called us back to ask permission to have an Answer Technician show up within the hour moving us forward…

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Gas Furnace Installation in Auburn, MI 48611

December 18, 2020

“We had a new furnace and air conditioner installed Decemeber 2020. Our experience was 100% positive. Joel is very knowledgeable of all the products and explained things in a way we could understand. He took the time to listen to our needs and met all of them. Our installers Matthew and Evan were beyond professional.…

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Gas Furnace Installation in Standish, MI 48658

November 19, 2020

“Very knowledgeable, fast turn around, great friendly service. Highly recommend!!” – Steve S.

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Gas Furnace Installation in Saginaw, MI 48604

June 2, 2020

“Answer Heating and Cooling gets the highest performance ratings from us. Starting with Joel who offered several options for selecting a new furnace and AC unit to fit our home and answering many questions we had. Then with the installation and start-up, Alex, Jeff, and Cash did a TERRIFIC job installing our new Daikin 98%…

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Gas Furnace Installation in Burt, MI 48417-2352

March 26, 2020

“Initially installation of new furnace, central air & hot water tank was scheduled to take two days. The whole crew zipped in here at 8:00 Wednesday morning ; dismantled the old appliances & started installing the new ones. They were finished with installation & clean up by 3:30 Wednesday afternoon. Very impressed by their efficiency,…

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Gas Furnace Repair in Saginaw, MI 48603

February 28, 2020

“I want to thank answer &cooling for taken care of the problem I really thank you you fix the problem I have heat god bless you” – Thomas W.

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Gas Furnace Replacement in Bay City, MI 48732

February 28, 2020

“Answer Mgr., MaryAnn and I are completely satisfied with the way the folks from your company (Joel,Alex and Jeff) handled our replacement A/C and gas furnace needs. The entire experience for us was as we had hoped and then some. As far as we're concerned you sent the "A" team and those were the results…

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Gas Furnace Installation in Midland, MI 48640

January 15, 2020

“Matt and Jake were AWESOME!!! They were efficient, kept the areas clean, and explained the new equipment and function. We have 3 large dogs and they were very patient as we had to move the dogs around as they moved thru their install (outside yard, inside house for thermostat, and signing off inside kitchen). I…

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Air Conditioning & Furnace Replacement in Freeland, MI 48623

January 13, 2020

“My wife and I are extremely pleased with the replacement of our old furnace with our new one by Answer Heating & Cooling. From the initial contact with Joel to the installation by Jeff and Alex, the entire project was a great experience. Joel's expertise and advice explained how to effective correct the uneven heating…

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Heat Pump Installation in Merrill, MI 48637

December 13, 2019

“We are vary pleased with the job performed installing heat pumps at our home. The young men are knowledgeable and proficient at their work. I will recommend to anyone Answer Heating & Cooling.” – Randall L.

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Water Heater Installation in Frankenmuth, MI

September 13, 2019

Once again we are very happy with Jim, Matthew, and Jake. We will only use Answer 🙂 -Jake O.

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Boiler Installation in Midland, MI

September 11, 2019

We had a lot of questions at the end of each work day and Matthew & Jake took the time to listen & answer in terms we could understand. They worked hard everyday. There was NO inappropriate language often heard on job sites. They were so pleasant!! And the basement was cleaned up better than…

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Air Conditioner Installation in Saginaw, MI 48604

August 29, 2019

“Great experience, I would highly recommend!!! Thanks for a job well done…” – Russell C.

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Zone Control System Installation in Saginaw, MI 48603

August 28, 2019

“We had commercial work done which consisted of a new furnance, A/C unit and a Zone control system. The service techs that came out could not have been more cordial and professional. Cleaned up all messes they created and kept us informed of when they would return the next day and what they had yet…

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Gas Fired Hot Water Boiler Installation in Saginaw, MI 48604

May 12, 2019

“Installers Matt & Jacob were very courteous and friendly guys. They did a great job.” – Leonard & Mildred G.

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