Testimonials Articles
“Bob and Andrew were absolutely excellent at the installation of our new Air Conditioner and Furnace .Even when we had to relocate the hot water heater they simply took care of it. Answer should be proud to have them on their team .”
Continue Reading“Bob and Andrew were excellent . They knew exactly what to do and were very respectful of of our home . I wish all service providers were as friendly and knowledgeable as Bob and Andrew.”
Continue Reading“I can’t say enough good things about this company but I will limit myself to the installation techs here. Bob&Andrew were on time, polite & informative about the process as they went along. Most importantly to me though was how tolerant (even kind) they were to my overly friendly pit bulls. And when the cat…
Continue Reading“The team from Answers was marvelous. Bob was great from the first introduction to the last goodbye. He answered all my questions clearly and made me feel like my questions were important. They made sure that I knew everything they would do during their time working on our system. The guys let me “look over…
Continue Reading“I called and asked for a part. Some lady said we don't sell parts because of liability. Then she pushed for an appointment. I told her I know the problem just needed a part. I don't at all believe her statement as if that was true you couldn't buy parts for anything. I'm sure she…
Continue Reading“What a great job Bob G and Andy K did for me. They filled me in on whatever they did and explained to me what they were doing . Job well done boys.”
Continue Reading“Nice people did a good job and fixed the one small thing that I did not like without a problem”
Continue Reading“Bob came to repair a vent, he was communicative, efficient, and courteous. He even took some time to love on my overly friendly pup while he was here.”
Continue Reading“I just wanted to Thank Bob for coming out yesterday. I was trying to clean duct/vents for mother and inadvertently dropped a cleaning wipe down return-I then tried to use power vac to get out, however handle not long enough. So then I decided to use regular vacuum with extender. That did not go so…
Continue Reading“We needed to replace our air conditioner and decided to replace our furnace at the same time. We were scheduled for a Monday – Tuesday install. Got a call that Monday saying they couldn't make it out that day to start our install. Told us they would be out Tuesday and would try to get…
Continue Reading“We had a new furnace and A/ C installed and are extremely impressed with the customer service of everyone we encountered! They arrived the time they were scheduled, very courteous and friendly! All our questions were answered. They cleaned up to where you wouldn’t have known they were here! Great team of installers!!”
Continue Reading“Andrew was professional, courteous, and capable.”
Continue Reading“Alex Minch and his coworker Ethan were very professional and knowledgeable. Really enjoyed working with them.”
Continue Reading“Excellent job”
Continue Reading“Alex M. And Ethan were incredible and kind. On time. Respectful. Knowledgeable. Kind to my children.”
Continue Reading“Bob G. and Alex came to the house do some repair work on my tankless water heater, which provides the hot water for domestic use as well as for heating the house and which has been operating with maddening unreliability over the past two winters. The two technicians arrived on time, explained exactly the repairs…
Continue Reading“We were so impressed with the quality of service we received from Answer. From Joel’s expertise in planning the best fit for our new furnace and A/C to the most professional and courteous installation crew of Andrew, Bob and Brian, we couldn’t be happier.”
Continue Reading“The crew was so nice and informed me about everything they did. Did a great job installing and cleaned up everything so well!”
Continue Reading“The crew was so nice and informed me about everything they did. Did a great job installing and cleaned up everything so well!”
Continue Reading“Jim k. Came out to my home and did a complete job of gathering the information needed to make sure that the proper equipment and furnace would be installed.I would and will recommend this company great job!!”
Continue Reading“Jim k. Came out to my home and did a complete job of gathering the information needed to make sure that the proper equipment and furnace would be installed.I would and will recommend this company great job!!”
Continue Reading“Jim k. Came out to my home and did a complete job of gathering the information needed to make sure that the proper equipment and furnace would be installed.I would and will recommend this company great job!!”
Continue Reading“The entire Answer team was extremely professional. The three different package options presented were very clear and detailed. Great to work with on financing. The install team was friendly and professional and their work was incredibly tidy and good looking when it was done.”
Continue Reading“Both Bob & Andrew were very knowledgeable about the product and were able to answer my questions. Both technicians get a 5 star rating from me and if/when I need anything else replaced by Answer Heating & Cooling, I know I would be in good hands with these men.”
Continue Reading“These guys Alex and Bob provided us with great service. Will recommend to others. Thanks guys!”
Continue Reading“I called Sunday evening because our furnace went out. The very nice lady who answered the phone said she would have a tech call me back. He did within a few minutes. The tech was at our house at 8:00 a.m. the next morning. He replaced a part and we were back up and running.…
Continue Reading“They were so nice & professional. Also left ZERO MESS which is so appreciated. Especially on a snowy, & messy day!”
Continue Reading“Jim is an excellent salesperson. We totally trust his recommendations. Alex and Ethan did a fantastic job installing our water heater. Answer is the only hvac company we use!”
Continue Reading“Alex M and his partner were excellent!! They were friendly, courteous and provided me with everything I needed to be able to use my new system. We had a wonderful experience with Answer Heating and Cooling and would gladly use them again.”
Continue Reading“Bob and Andrew did a great job in the installation of our Boiler. They were polite and courteous. Answered questions that I had. Answer Heating and Cooling were great to work with through the process! Highly recommend them!”
Continue Reading“Unable to access review via google platform, keeps taking me around in circles! Service by Tyler was excellent- prompt, efficient, courteous and he answered all my questions. Thank you.”
Continue Reading“Andrew K. was professional and great to work with. He and Bob G. did a fantastic job with our project.”
Continue Reading“Andrew and Bob were very hard working, courteous, and cleaned up nicely.”
Continue Reading“Bob and Andrew were very thorough. They were diligent and worked hard. They cleaned up nicely. They took time to show and explain their work. They made sure we were satisfied”
Continue Reading“Andrew and Bob were on time, couteous, hard working and cleaned up.”
Continue Reading“Bob G. is a hard worker and very knowledgeable. We are so glad we chose Answer to do the work.”
Continue Reading“I have had all of my heating and cooling work done with Answer Heating & Cooling for the last 15+ years. They have done a great job for me since I switched to them so I stick with what works. When my wife and I noticed that our water heater was not working properly last…
Continue Reading“Professionally installed, prompt and friendly! Thank you Alex and Bob!”
Continue Reading“Alex and Andrew were great! Professional and friendly! Completed the installation thoroughly”
Continue Reading“Job completed as promised.”
Continue Reading“Very professional and courteous. Would recommend on a minute”
Continue Reading“joel was very professional. answered all my questions. gave me a timeline. i felt very comfortable dealing with him.”
Continue ReadingBrian & Tim were friendly & courteous! The work was done in the time frame given, even a little earlier! Thank you.
Continue ReadingLiz called in to let us know that during a recent service from a Duct cleaning company, the guys were very impressed with our quality of filter being used in their system. Yes it costs more than a big box store filter, but much better quality! She wanted to make sure we knew this. A…
Continue Reading“Always gets us back on track. Very dependable. Services are priced accordingly. They are our HVAC repair company.”
Continue Reading“Matt did an excellent job. Very knowledgeable and professional! Completely satisfied!”
Continue ReadingBrian and Andrew did a very professional job. They did a neat and clean install. I am very pleased with the work completed.
Continue ReadingBrian R. & Andrew K. were great to work with, so was Joel our Sales rep.
Continue ReadingBrian and Andrew were courteous and clean. Everything was explained thoroughly. Even things that would help in the future since our house is old. I would recommend them to everyone.
Continue ReadingThe team did a great job and were very friendly, Thanks!
Continue ReadingMat and Bob were fantastic! Experts in their tasks, informative, friendly, courteous & true professionals. We were very impressed with them!
Continue ReadingEverything was great! Joel was awesome. Talked me through finding the best system for our house. Clean & honest & pricing. Brian & Andrew did a great job on the install. The work looks great & everything was cleaned up, thank you!!
Continue Reading“Dean and a new employee to the company came out to the house for a recheck of a problem that was not resolved by a different tech the prior day. They were very thorough and took time to test completely. The result was close to the same as the prior service call but I felt…
Continue Reading“From beginning until the moment they left, they were professional, expert workmen. They were courteous, patiently answered our questions, worked very competently and impressed us with all aspects of our installation. They left the area clean and tidy, and explained to us in detail all they had done. The caliber of their work and their…
Continue Reading“Both Mike and Chris were very professional and did a wonderful install of the HALO-LED air purification system. Thank you!!!!” – Darla K.
Continue ReadingI was very happy and pleased with Mark & Alex. They were very patient and explained and answered my questions. Did a great job. Joel also. Your company has a great team!! Even your electrician answered my questions.
Continue Reading“Matt I and Bob G did an excellent job! Very courteous and very professional! They explained everything as they did the installations. We would highly recommend Answer Heating and Cooling to our friends and neighbors! We want to thank Matt and Bob again for their work and service!” – Robert M.
Continue ReadingMatt & Bob were excellent in workmanship, friendly, courteous, knowledgable of what they were doing. They cleaned up when they were done and asked if there were any questions. Answer and it’s workers have always done a great job!
Continue ReadingAlex & Mark did a great job – when we replace our furnace, I will ask for them.
Continue Reading“Mat and Bob were knowledgeable; focused and committed technicians. These young men spent three full days here removing an old boiler and replacing it with a newer energy efficient model. Their work is impeccable. Their professionalism obvious. They were polite and kind. Our golden retriever loved them and we appreciated that they acknowledged her every…
Continue ReadingBrian was fabulous. Very respectful & considerate. Answered all questions I had during & after installing. Brian seemed to enjoy what he does, very organized. Andrew was also respectful & considerate. Always smiling, very enjoyable & professional. – Rose M.
Continue ReadingMat & Bob were professional, productive and respectful. Answer Heating & Cooling can feel confident and proud in the excellent work ethic these two men exhibited. We were (and are) extremely satisfied in the work they’ve done here. -Randy & Elizabeth K.
Continue ReadingExcellent job! Men were busy and certainly worked well together!
Continue Reading“My heat exchanger went out on my furnace. The type of exchanger I had was in short supply. They were able to locate one for me quickly. The office staff was professional and answered my questions. Matt was the tech that came out and he kept me informed on what was happening and how long…
Continue ReadingWe appreciated the installers coming early to avoid the snow storm and getting it completed in one day. Alex and Mark were nice to work with. -Randall & Janet
Continue ReadingJob took longer than estimated time but was fine. Crew was very courteous and answered all my questions. Matt even phoned in regards to drain going to sump pump after. You are very lucky to have such good workers. -Linda L.
Continue ReadingThe job was awesome. Staff was on time, cleaned up the area well and were courteous and kind. They took the time to explain their work and the equipment. -Ken & Lorie M.
Continue ReadingBrian and Andrew were extremely professional and courteous. It was a pleasure to work with them. -Mary S
Continue ReadingWorkers were very courteous and did a great job cleaning up. -Dan & Heather S.
Continue ReadingThank you for the prompt service! -Jeff & Karen N
Continue ReadingFantastic job! Extremely satisfied. -Dustin & Donna
Continue ReadingJoel was very prompt and professional in reviewing what system met our needs and answered our questions ahead of time. Mat & Bob & support crew were very efficient and took the time to revamp the ductwork (return side) to improve the layout. -Jim & Kristine
Continue ReadingEveryone was very friendly. The guys were great, and they cleaned better than it was. -Frank & Lori N
Continue ReadingExcellent Workmanship!! -Joe F
Continue ReadingThanks for your work! I was concerned about a late December install, but all went well. Thank you to the install team of Matthew, Mark, and Alex. And thanks to Tyler for his followup on the thermostat questions. -Jeffrey & Marie F
Continue ReadingWhen I tried to call in the morning your phone kept disconnecting me. Chris the assessor did a great job. Alex & Bob the installers were kind, courteous, and educated as well. Your workers are very professional and effective. -Barry F
Continue ReadingVery satisfied with the quality of work and the customer service received. The workers were very polite, worked quietly and went beyond expectation in offering to assist with anything seen or asked. I could only hope for this quality of customer service and they delivered it. -Johnnie& Sabrina
Continue ReadingExcellent work on everything as usual. -Dan V
Continue ReadingMat and Bob did excellent work. They were a pleasure to talk to and answered all of my dumb questions. I will recommend your company and will will ask for Mat in the near future to do a water heater for me. Very polite. -Al & Dianne
Continue ReadingThe two service technicians who completed the work at my home were great. I don’t know anything about furnaces or water heaters but I do know I’m not worried about those things now. Having your company there to help is a comfort to me. Thank you! I will refer you to others! -Susan R
Continue ReadingGuys did a great job, courteous & helpful. -Lloyd B
Continue ReadingVery professional job, completed on time and installers were very courteous and efficient. Thank you! -Andy J.
Continue ReadingMat and Bob did an awesome job they were here on time and finished the job faster then I expected. -Alex C
Continue ReadingGreat company to work with. We highly recommend this company! Great communication every step of the way. Thank you again for everything. -Bob & Ashley
Continue Reading“The whole process from picking both products with Jim, and having Mathew and Bob in our house was extremely friendly with the best business practices incorporated with our purchase. All phone calls answered promptly by Jim. Matt and Bob were very courteous and FOCUSED on the job at hand. Pleasant, answered all question in a…
Continue ReadingMat & Bob were the best to work with: kept focused on the job, answered all questions put to them. They were courteous, friendly, punctual. I like to understand how things work. I asked if I could do anything with what he was showing & explaining. The reply was direct & courteous: no best to…
Continue ReadingBrian and Andrew were a pleasure to work with. They were very precise in the way they did their job. They made sure everything was correct and answered every question I asked. We thank them for a job well done. -Randy & Mary
Continue ReadingMat and Bob were great. Probably some of the most professional installers I’ve ever had work on any job! My only feedback on the opportunity side would have been to better understand the actual scope and amount of piping that would be used. -John B
Continue ReadingThe workers were very courteous and showed up early. It was very clean and professional. Not all companies have workers that care enough to do such a good job. We are very happy with them. Thank you so much! -Justin & Lacey M
Continue ReadingThey were very polite and helpful. -Donald & Beverly
Continue ReadingPrompt response to our water heater issue. Replacement was quick and correct. Will definitely use your company again for any issues. Thank You! -Brad
Continue ReadingJob started later than expected due to another job that had unexpected problems. (It happens) But once Mat and Bob arrived they were quick to get started and Mat and Bob were both very professional in every way possible. Thanks Guys! -Kristina & Kyle
Continue ReadingThanks! Very courteous & friendly, and patiently answered our questions. Alex, Mark, & Andrew seemed to work well together. 🙂 -Thomas & Naomi
Continue ReadingMat & Bob did a great job! Very Satisfied. Answer has always taken good care of our heating & cooling needs. -Richard
Continue ReadingAndrew did a great job for us. Answer heating puts “care” in their services. Thank you! -Robert & Linda
Continue ReadingGreat bunch of guys. Your two crews worked well together & exceeded our project time expectations. Thank You! -Bill & Renae
Continue ReadingWorkers Mat & Bob are diligent, hard working employees. Respectful most of all. Saw their heart felt concern when while installing AC, and saw we needed a furnace because existing one was cracked and leaking carbon monoxide. -Maria H
Continue ReadingI was impressed with their friendly & courteous manners. I was introduced to each worker by name. They worked fast & got everything done sooner than expected. -Joan G
Continue ReadingI could not believe the kindness of the men who came to my home. They did not squander or fritter the time away. I am pretty sure they finished before they thought they would. Very business like. -Jeanne
Continue ReadingWe are really enjoying our new furnace and heat pump. It is so quiet we hardly know it’s running. The temperature in the house is very content which we noticed right away. Great job! -John & Kathy L
Continue Reading” Excellent start to finish. Thank You!” -Jeff & Nancy F.
Continue Reading” Completed ahead of schedule! Fantastic crew!” -Jim R
Continue Reading“We always have a good experience with Answer. Their techs are always polite, experienced, professional and timely. That is why we always come back to your company for work. Furnace, Air Conditioner, Generator and now Tankless System.” -Guy & Michelle W.
Continue Reading” The team was prompt, and got the job done quickly. From start to finish the experience was great. I will be contacting your company for my future needs.” -Jared P.
Continue Reading” Andrew was a very competent worker. Worked efficiently ; performed a great job!” – Frank & Carol J.
Continue Reading“Here’s a “P. S.” to our favorable review of Chris’s recent service call. As I mentioned, he informed us of the importance of a good carbon monoxide detector, properly located in our home. Today the detector Chris sold us went off. We had lost power and we were running a generator in an open garage,…
Continue Reading“Job well done. Satisfied customer here!” -Johan & Merasol E.
Continue Reading“Chris was prompt and efficient. With a cheerful demeanor, he explained the issues with our older A/C and with our permission, made improvements on the spot. He also educated us about the importance of having an effective carbon monoxide detector and where it should be placed to do the most good. I would recommend Chris…
Continue Reading“The techs installing were great they explained everything to me & answered all my questions. They are both a asset to your company I would definitely give them a A+++” – Connie W.
Continue Reading“Very happy with work.” – Tim L.
Continue Reading“I would highly recommend (Answer) to anyone, very professional and have very high work ethics. Very satisfied with everything” – Joyce K.
Continue Reading“Very pleased with the very prompt service, from the estimate to the order, to completion of the job, all the staff I dealt with were polite and knowledgeable. Despite the downpour during the job, the crew made very little mess and cleaned up afterwards very well.” – Kristina S.
Continue Reading“Courteous & professional from start to finish” – David & Gail B.
Continue Reading“Your team arrived early & set to work immediately. All were professional & courteous. They did the job quickly & without fuss, even adding a few little things I did not expect. They explained their work before departing & left our place clean we are very impressed.” – Eileen B.
Continue Reading“All the men were very pleasant and provided excellent customer service. They were on-time, cleaned up their mess and made sure we understood how to operate the thermostat. I’d gladly give a referral to friends, family & neighbors!” – Darlene C.
Continue Reading“On 6-10-21, we had a dual service visit with a 1 yr. check on our new furnace and a clean/check on our AC. Chris F. was our technician and he did a fine job. He was professional and friendly. He offered suggestions to improve our overall health and comfort. He continued the fine experience we…
Continue Reading“Matt and Andrew are very professional and did an excellent job. Good follow up and advice by Jim.” – Marc & Marylen F.
Continue Reading“Mathew did a great job removing my old Furnace and installing the new one the installation area was cleaned up, you wouldn't know it was installed area looked great and he was easy to talk to and very professional in his job. I would recommend his work to anyone I know needing Furnace service. He…
Continue Reading“Evan did a great job removing my old AC System and installing the new one the installation area was cleaned up, you wouldn’t know it was installed area looked great and he was easy to talk to and very professional in his job. I would recommend his work to anyone I know needing AC service”…
Continue Reading“Our whole experience with Answer was really good. We have a large home with two furnaces and the upstairs unit failed. Your scheduler got us in as soon as possible, but there was a cancellation. She called us back to ask permission to have an Answer Technician show up within the hour moving us forward…
Continue Reading“We had a new furnace and air conditioner installed Decemeber 2020. Our experience was 100% positive. Joel is very knowledgeable of all the products and explained things in a way we could understand. He took the time to listen to our needs and met all of them. Our installers Matthew and Evan were beyond professional.…
Continue Reading“Very knowledgeable, fast turn around, great friendly service. Highly recommend!!” – Steve S.
Continue Reading“Answer Heating and Cooling gets the highest performance ratings from us. Starting with Joel who offered several options for selecting a new furnace and AC unit to fit our home and answering many questions we had. Then with the installation and start-up, Alex, Jeff, and Cash did a TERRIFIC job installing our new Daikin 98%…
Continue Reading“Initially installation of new furnace, central air & hot water tank was scheduled to take two days. The whole crew zipped in here at 8:00 Wednesday morning ; dismantled the old appliances & started installing the new ones. They were finished with installation & clean up by 3:30 Wednesday afternoon. Very impressed by their efficiency,…
Continue Reading“I want to thank answer &cooling for taken care of the problem I really thank you you fix the problem I have heat god bless you” – Thomas W.
Continue Reading“Answer Mgr., MaryAnn and I are completely satisfied with the way the folks from your company (Joel,Alex and Jeff) handled our replacement A/C and gas furnace needs. The entire experience for us was as we had hoped and then some. As far as we're concerned you sent the "A" team and those were the results…
Continue Reading“Matt and Jake were AWESOME!!! They were efficient, kept the areas clean, and explained the new equipment and function. We have 3 large dogs and they were very patient as we had to move the dogs around as they moved thru their install (outside yard, inside house for thermostat, and signing off inside kitchen). I…
Continue Reading“My wife and I are extremely pleased with the replacement of our old furnace with our new one by Answer Heating & Cooling. From the initial contact with Joel to the installation by Jeff and Alex, the entire project was a great experience. Joel's expertise and advice explained how to effective correct the uneven heating…
Continue Reading“We are vary pleased with the job performed installing heat pumps at our home. The young men are knowledgeable and proficient at their work. I will recommend to anyone Answer Heating & Cooling.” – Randall L.
Continue ReadingOnce again we are very happy with Jim, Matthew, and Jake. We will only use Answer 🙂 -Jake O.
Continue ReadingWe had a lot of questions at the end of each work day and Matthew & Jake took the time to listen & answer in terms we could understand. They worked hard everyday. There was NO inappropriate language often heard on job sites. They were so pleasant!! And the basement was cleaned up better than…
Continue Reading“Great experience, I would highly recommend!!! Thanks for a job well done…” – Russell C.
Continue Reading“We had commercial work done which consisted of a new furnance, A/C unit and a Zone control system. The service techs that came out could not have been more cordial and professional. Cleaned up all messes they created and kept us informed of when they would return the next day and what they had yet…
Continue Reading“Installers Matt & Jacob were very courteous and friendly guys. They did a great job.” – Leonard & Mildred G.
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