Skip to content

Customer Testimonials


Gas Furnace Installation in Auburn, MI 48611

“We had a new furnace and air conditioner installed Decemeber 2020. Our experience was 100% positive. Joel is very knowledgeable of all the products and explained things in a way we could understand. He took the time to listen to our needs and met all of them. Our installers Matthew and Evan were beyond professional. They arrived on time and alerted us to each step, as was needed. Matthew spent extra time with us explaining the new thermostat and helping to get us set up with the phone app. They completed the project in the timeframe we were given. We really appreciated their patience with us as we had houseguests that included our one year grandson and a pretty hyper dog. I would definitely choose Answer Heating and Cooling for another project.”

– Cindy W.

Gas Furnace Installation in Standish, MI 48658

“Very knowledgeable, fast turn around, great friendly service. Highly recommend!!”

– Steve S.

Gas Furnace Replacement in Saginaw, MI 48609

“Just replaced my furnace and central air. Jim was easy to deal with and Jeff and Alex did a great job on the installation. The service techs were hard working and cleaned up everything. It was nice to feel that you can trust someone in your home that you don't know. THANKS”

– mike b.

Gas Furnace Installation in Midland, MI 48642

“We recently had our 30-year-old furnace & air conditioning replaced. The services & support we received from the start of the process with the estimate to the install to the follow-up call was excellent. The sales & service team were efficient, professional and responsive. We look forward to working with Answer for the ongoing maintenance of our HVAC.”

– Terri C.

Air Conditioner Replacement in Saginaw, MI 48603

“Extremely intelligent individuals. Very kind, & did not hesitate to explain things I did not know about the new unit. The teamwork between Evan & Jake was awesome. I highly recommend this business. As well, they were very kind to my dog, as near the end my puppy started following them & loving their attention. Thank you so much for taking care of my household.”

– Christina S.

Gas Furnace Installation in Saginaw, MI 48604

“Answer Heating and Cooling gets the highest performance ratings from us. Starting with Joel who offered several options for selecting a new furnace and AC unit to fit our home and answering many questions we had. Then with the installation and start-up, Alex, Jeff, and Cash did a TERRIFIC job installing our new Daikin 98% efficient gas furnace, coil, and AC unit with professionalism not often seen. They were courteous and very skilled in their trade. The equipment was installed and ran without any issues. They involved me when deciding on routes for wiring and vents. They put down drop cloths to protect flooring, and even wore their face masks during a challenging period of time. My wife and I could not be happier with their work. Now that it is getting hot and humid, we really enjoy the AC unit.

I have used Answer Heating for repairs on our old furnace but when it was time to replace it, I would not select anyone else. The overall cost was very competitive and they excelled at customer satisfaction. THANK YOU GUYS!!!”

– Brian P.

Gas Furnace Installation in Burt, MI 48417-2352

“Initially installation of new furnace, central air & hot water tank was scheduled to take two days. The whole crew zipped in here at 8:00 Wednesday morning ; dismantled the old appliances & started installing the new ones. They were finished with installation & clean up by 3:30 Wednesday afternoon. Very impressed by their efficiency, knowledge & speed in completing our project. They were also very courteous.”

– Vernon J.

Gas Furnace Repair in Saginaw, MI 48603

“I want to thank answer &cooling for taken care of the problem I really thank you you fix the problem I have heat god bless you”

– Thomas W.

Gas Furnace Replacement in Bay City, MI 48732

“Answer Mgr., MaryAnn and I are completely satisfied with the way the folks from your company (Joel,Alex and Jeff) handled our replacement A/C and gas furnace needs. The entire experience for us was as we had hoped and then some. As far as we're concerned you sent the "A" team and those were the results we got! Thanks again,Bob A.”

– robert a.

Gas Furnace Installation in Midland, MI 48640

“Matt and Jake were AWESOME!!! They were efficient, kept the areas clean, and explained the new equipment and function. We have 3 large dogs and they were very patient as we had to move the dogs around as they moved thru their install (outside yard, inside house for thermostat, and signing off inside kitchen). I couldn’t ask for a better team to do our install. Thank you Matt & Jake!!! Also want to give a shout out to Joel. He’s very knowledgeable and takes the time to explain the various options so we can make an informed choice. Great team!”

– Tracy B.

1 2 3 11

Need HVAC Service?

Contact the experts at Answer Heating & Cooling.

Call us at 989-695-9461!

Answer Heating & Cooling provides HVAC services to Freeland, Saginaw, Midland, Bay City, Frankenmuth, Vassar, and the surrounding MI communities. To view more of our service area, please visit our service area page.