Skip to content

Customer Testimonials


Gas Furnace Replacement in Saginaw, MI 48603

“Mathew did a great job removing my old Furnace and installing the new one the installation area was cleaned up, you wouldn't know it was installed area looked great and he was easy to talk to and very professional in his job. I would recommend his work to anyone I know needing Furnace service. He explained how to maintain it and assisted me with getting the sensi app setup on my cell phone great guy”

– Mark E.

Air Conditioner Installation in Saginaw, MI 49603

“Evan did a great job removing my old AC System and installing the new one the installation area was cleaned up, you wouldn't know it was installed area looked great and he was easy to talk to and very professional in his job. I would recommend his work to anyone I know needing AC service”

– Mark E.

Gas Furnace Repair in Saginaw, MI 48609

“Our whole experience with Answer was really good. We have a large home with two furnaces and the upstairs unit failed. Your scheduler got us in as soon as possible, but there was a cancellation. She called us back to ask permission to have an Answer Technician show up within the hour moving us forward by over a day. Tyler showed up within the hour. He was very professional and polite. He got the unit running promptly but found a couple other items that could cause a problem that could lead to costly future repairs. I am an Electrical Engineer and every thing he discussed with me made perfect sense. I had him replace the components we discussed. He also found a water leak on the lower floor furnace and fixed the leak problem. As I have COPD, I asked him about air purification systems that could improve air quality in the house. He was very knowledgeable and I decided to ask him to install the recommended system on both furnaces. He returned to your shop and picked up both units and installed them within a couple hours. I had made arrangements with another heating and cooling contractor for annual routine maintenance. They were unreliable. I was so satisfied with my Answer experience, I asked Tyler to sign us up for Answer annual maintenance service. He explained it well to me and now we are under contract with Answer for our heating and cooling maintenance. I am totally satisfied with the entire Answer experience.”

– Joseph C.

Gas Furnace Installation in Auburn, MI 48611

“We had a new furnace and air conditioner installed Decemeber 2020. Our experience was 100% positive. Joel is very knowledgeable of all the products and explained things in a way we could understand. He took the time to listen to our needs and met all of them. Our installers Matthew and Evan were beyond professional. They arrived on time and alerted us to each step, as was needed. Matthew spent extra time with us explaining the new thermostat and helping to get us set up with the phone app. They completed the project in the timeframe we were given. We really appreciated their patience with us as we had houseguests that included our one year grandson and a pretty hyper dog. I would definitely choose Answer Heating and Cooling for another project.”

– Cindy W.

Gas Furnace Installation in Standish, MI 48658

“Very knowledgeable, fast turn around, great friendly service. Highly recommend!!”

– Steve S.

Gas Furnace Replacement in Saginaw, MI 48609

“Just replaced my furnace and central air. Jim was easy to deal with and Jeff and Alex did a great job on the installation. The service techs were hard working and cleaned up everything. It was nice to feel that you can trust someone in your home that you don't know. THANKS”

– mike b.

Gas Furnace Installation in Midland, MI 48642

“We recently had our 30-year-old furnace & air conditioning replaced. The services & support we received from the start of the process with the estimate to the install to the follow-up call was excellent. The sales & service team were efficient, professional and responsive. We look forward to working with Answer for the ongoing maintenance of our HVAC.”

– Terri C.

Air Conditioner Replacement in Saginaw, MI 48603

“Extremely intelligent individuals. Very kind, & did not hesitate to explain things I did not know about the new unit. The teamwork between Evan & Jake was awesome. I highly recommend this business. As well, they were very kind to my dog, as near the end my puppy started following them & loving their attention. Thank you so much for taking care of my household.”

– Christina S.

Gas Furnace Installation in Saginaw, MI 48604

“Answer Heating and Cooling gets the highest performance ratings from us. Starting with Joel who offered several options for selecting a new furnace and AC unit to fit our home and answering many questions we had. Then with the installation and start-up, Alex, Jeff, and Cash did a TERRIFIC job installing our new Daikin 98% efficient gas furnace, coil, and AC unit with professionalism not often seen. They were courteous and very skilled in their trade. The equipment was installed and ran without any issues. They involved me when deciding on routes for wiring and vents. They put down drop cloths to protect flooring, and even wore their face masks during a challenging period of time. My wife and I could not be happier with their work. Now that it is getting hot and humid, we really enjoy the AC unit.

I have used Answer Heating for repairs on our old furnace but when it was time to replace it, I would not select anyone else. The overall cost was very competitive and they excelled at customer satisfaction. THANK YOU GUYS!!!”

– Brian P.

Gas Furnace Installation in Burt, MI 48417-2352

“Initially installation of new furnace, central air & hot water tank was scheduled to take two days. The whole crew zipped in here at 8:00 Wednesday morning ; dismantled the old appliances & started installing the new ones. They were finished with installation & clean up by 3:30 Wednesday afternoon. Very impressed by their efficiency, knowledge & speed in completing our project. They were also very courteous.”

– Vernon J.

1 2 3 12

Need HVAC Service?

Contact the experts at Answer Heating & Cooling.

Call us at 989-695-9461!

Answer Heating & Cooling provides HVAC services to Freeland, Saginaw, Midland, Bay City, Frankenmuth, Vassar, and the surrounding MI communities. To view more of our service area, please visit our service area page.