Furnace Service and Great Customer Service in Saginaw, MI 48606
“I wanted to let you know how impressed I was with your company, and specifically, with tech Mark Root this week! Our furnace quit working in the height of the frigid temperatures late at night. We called and Mark returned the call very promptly. He was super nice on the phone (and I’m sure he was busy and flooded with calls), took his time, and walked my husband through the steps to fix the furnace. Our road was basically un-passable and his help over the phone was so appreciated. We are lucky enough to have lots of family in the area that would have taken us in, but with 2 sick babies at home on a beyond blustery night, he saved us a major fiasco and prevented things freezing in the house. There is NO better advertising than great customer service before we’re even a customer. When we are in need of a furnace, we will definitely be turning to Answer based on this interaction. Thank you so much!”
– Shauna F.