Answer Heating & Cooling ... Saginaw, Bay City, Midland Heating & Air Conditioning Specialist

Get in touch

Address: 8490 Midland Road - Freeland, MI 4862
Telephone: 989-695-9461
E-mail: sos@answersos.com

Recent from blog

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2011-03-07
Thermostat Wars at Your House? Zoning Can Help
If you family is like most, there is some disagreement in your house about the ideal temperature. In order to keep the whole family happy and comfortable of course, some compromise is in order... Read More

Ask Rick - click here to ask rick a question

Content-type: text/html "I am getting little pieces of debrie and what looks like small pieces of rust from the open shut in the front of my lennox gas furnace. I just bought the home and the furnace is only about 5 yrs old,what would this be . Thanks"

"Hi Tim,

Thanks for the email! If you could provide me with the model and serial number I could better assist you.

Thanks, Rick"

I would like more information on Hydro Heat. Can it be installed in an existing residence?

"Hi Stan,

Thanks for the email! Yes HydroHeat can be installed on existing residence. I would like to provide you with more information, but I need to ask you several questions about your home and property first. If you would like, you can email our Sales Coordinator directly at jamieh@answersos.com and she would be happy to set you up with a Comfort Specialist that can give you the additional information you are asking for!! Thanks again for the email.

Rick"

"I am going to be remodeling my house in the spring and would like to look at putting using geothermal heat/ac. Is this something you sell, service? What is a ballpark price for purchasing and installing? Secondly what kind of yearly mainatance cost would I be looking at?"

"Hi Hans,

Thanks for the email! We sell and service all makes and models of HVAC equipment. We sell the geothermal brand of equipment known as hydroheat. I would be happy to give you a ballpark figure, but I need to ask you several questions about your home and property first. If you would like, you can email our Sales Coordinator directly at jamieh@answersos.com and she would be happy to set you up with a Comfort Specialist that can give you the additional information you are asking for!! Thanks again for the email.

Rick"

Does answer have equiptment to do a balance run and seal duct work in a crawl space with limited room. can it be done from inside the house or at the opening of the crawl space?

"Hi Robert,

Thanks for the email! Yes we balance and seal your duct system. We will need to have full access to the duct system but again, it can be done! Please feel free to contact our office to schedule an estimate. Our direct number is 989-695-9461 or toll free at 888-695-9461, ask to speak to Jamie.

Thanks,

Rick"

"Dear Sirs:

Two years ago we contracted to have a modular POS set on our site. Now
the Propane usage is huge. We typically pay $2200/year for propane. What
would the extra electrical cost be to heat and cool this place? 1600sq'
with only an out run from the furnace.

The present furnace is way too big at 60K runs about 5-10% of the time,
would two small units be a better setup? During this past week run time
got up to maybe 60%. Can you give advice or steer me correctly.

Paul Mulford"

"Hi Paul,

Thanks for the email! There are several options to help you save money. We have a cost analysis program that will calculate your energy savings. We need to see your home and perform a heat gain/heatloss to determine what your home requires for proper heating & cooling BTU's. Once this is established we can show you Geo Thermal options, Air to Air Heat pump options, or maybe something as simple as 95% efficient gas furnace. Our estimates are free and we could meet with you at your convenience.

Thanks, Rick"

I am in the process of looking at houses. One of the houses I looked at had asbestos wrap around the furnace pipes and probably a 50 year old furnace. How costly would it be to have the asbestos removed (an who does this?) plus install a new furnace and AC. The house is a little over 1600 square feet.

Thanks for your help.

"Hi Sarah,

Thanks for the email! Congratulations on your up and coming purchase. Unfortunately due to the involvement, I can not give you a ballpark figure for a job such as this. To give you an estimate would require us to come to your home. We also have to arrange for an asbestos abatement estimate. We would be more than happy to schedule this at your convenience.

Please feel free to contact our office!

Thanks, Rick"

I was wondering i have a gas log in my fireplace ca i take this out and put in a corn burner it has a vent for gas out the roof cal me at 989-245-8904

I seen your commerical on TV and heard you talk about a stove that heats on dirt. Can you tell me more about this?

Thank You

"Hi Connie,

Thanks for your email! Geothermal is a simple technology that uses the earth�s renewable energy to provide high-efficiency heating and cooling. In winter, the system draws heat from the ground and transfers it to your home. In summer, it extracts heat from your home and transfers it to the ground. Equipment consists only of a heat pump connected to a series of small-diameter pipes buried underground. A water solution
circulating through the pipes carries heat between the ground and the heat pump. Connie we offer Free Estimates and would be happy to schedule one with you at your convenience, please give us a call!!

Thanks, Rick"

Several years ago you installed a gas log for the fireplace. Is it possible to reverse that back to a wood burning fireplace? Thanks

"I am interested in finding out ,ore about the new Hydro Heat. The one you show on TV that uses dirt. I would also like to find out how much it would cost for something like that to be installed. Thank you"

"Hi Patti,

Thanks for your email! Geothermal is a simple technology that uses the earth�s renewable energy to provide high-efficiency heating and cooling. In winter, the system draws heat from the ground and transfers it to your home. In summer, it extracts heat from your home and transfers it to the ground. Equipment consists only of a heat pump connected to a series of small-diameter pipes buried underground. A water solution
circulating through the pipes carries heat between the ground and the heat pump. Patti we offer Free Estimates and would be happy to schedule one with you at your convenience, please give us a call!!

Thanks, Rick"

"My furnace will fire up for a few seconds, then shut down. App a minute later, will fire up again &then shut down. After a feww tries like that, it will finally fire up & stay on."

"Hi Dean,

Thanks for the email! Dean, when was the last time you had a clean & check done on your furnace? The reason I ask is because it sounds like a dirty flame sensor or it may even be an ignitor. The only way to be sure is for us to schedule a service call.

Thanks again, Rick"

I would like more information on Hydro Heat. Can it be installed in an existing residence?

"Hi Phil,

Thanks for the email! Geothermal is a simple technology that uses the earth�s renewable energy to provide high-efficiency heating and cooling. In winter, the system draws heat from the ground and transfers it to your home. In summer, it extracts heat from your home and transfers it to the ground. Equipment consists only of a heat pump connected to a series of small-diameter pipes buried underground. A water solution circulating through the pipes carries heat between the ground and the heat pump. This can be installed in an existing residence and in some cases even an existing furnace. Phil we offer Free Estimates and would be happy to schedule one with you at your convenience, please give us a call!!

Thanks again, Rick"

"Rick, Perhaps you recall my e-mail from sept regarding the outragous bill I recieved for the repairs done on my AC unit? Well, I decided that I may as well take you up on the offer of a complimentary furnace clean and check. My wife scheduled an appointment for dec 13th. between 9am and noon. Well, My wife had something come up, so I took time off work so that we could keep the appointment. Well, I waited, At 1pm I recieved a call from Marty wanting to know if someone would be home later in the afternoon. No apology, did not ask if I wanted to re-schedule,no follow up call,Nothing.... Thanks again Answer#@%#

Paul Colbeck
1851 11 mile rd
Auburn 662-4710
"

"Hi Paul,

Thanks for the email! Well I understand your frustration and I share this with you. Good Customer Service is nothing I take lightly. I will continue to make sure each customer is completely satisfied to the best of my abilities. I have been advised that we have successfully completed the clean and check. And by doing so I hope we have regained your confidence. Please let me know if there is anything I can do for you in the future.

Thanks, Rick "

"Rick,
I'm looking into a humidifier that attaches to the heating/cooling system in our house. I was wondering what your take is on these units. I've heard varying opinions on what extra moisture in the house does. I think there are several benefits that may outway the minuses. I wondered if you guys sell humidifiers or can recommend a company that works with homeowners to have these units installed.
Thanks in advance for your help"

"Hi Jim,

Thanks for the email! A whole home central humidification unit is an excellent addition to your existing HVAC system. Humidity seeks its own level, so when you operate your furnace during the colder months of the year everything from furniture, to wood floors and even your own body tends to dry out.

You have no doubt heard many pros and cons with regard to humidifiers. At Answer Heating & Cooling we offer many indoor air quality solutions and a humidifier is one of them. Please call our office to schedule an estimate when you�re ready.

Thanks, Rick"

"You were advertising Geo Thermal heating awhile back. Is that something you still offer? Can you give me some information on it in regards to application, cost, installation."

"Thanks for the email! We definitely can offer that to you. The brand we sell, furnish & install is WaterFurnace. If you would like we can set up free estimate at your convenience. We can be reached at 989-695-9461, ask to speak with our Sales Coordinator, Jamie.

Thanks, Rick"

"Waht would the min. BTU rating, on a propane boiler be, for a 450 cu. ft. room be?"

"Hi David,

Thanks for the email! Unfortunately the only true way to size your boiler is a load calculation. Square footage is a factor but there are many other things to consider. If you would like to schedule an estimate please feel free to give our office a call and we will be happy to help!!

Thanks, Rick"